Terms of Service

Effective Date: June 25, 2026 Last Updated: June 25, 2026

1. Agreement to These Terms

These Terms of Service ("Terms") form a binding agreement between you and ZIX Labs LLC ("we," "our," or "us") governing your access to and use of Rizumai and any related services (the "Service").

By creating an account, or by accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 16 years old to use the Service. By using it, you represent that you are at least 16 and have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organization, you represent that you are authorized to bind that organization, and "you" refers to that organization.

3. The Service

Rizumai is a resume optimization tool. You provide content such as your existing resume and target job descriptions, and the Service uses automated and artificial intelligence systems to generate tailored, formatted resume documents intended to be applicant-tracking-system (ATS) friendly.

The Service is a drafting and formatting aid. It does not provide career, legal, financial, or professional advice, and it is not a guarantee of any employment outcome.

4. Your Account

To use the Service you must create an account with accurate information. You are responsible for:

Maintaining the confidentiality of your login credentials.
All activity that occurs under your account.
Notifying us promptly at [email protected] if you suspect unauthorized use of your account.

We may suspend or terminate accounts that contain false information or are used in violation of these Terms.

5. User Content and Ownership

"User Content" means the resume data, job descriptions, and other materials you submit, together with the resume documents the Service generates for you.

You retain all ownership of your User Content. We do not claim ownership of it. The resumes the Service generates for you are yours to use freely.

You grant us a limited, non-exclusive license to host, process, transmit, and display your User Content solely for the purpose of operating and providing the Service to you, including transmitting it to the third-party processors described in our Privacy Policy. This license exists only to run the Service and ends when your content is deleted, except for any limited operational copies as described in the Privacy Policy.

You represent and warrant that you own or have the necessary rights to all User Content you submit, and that your content does not infringe any third party's rights or violate any law. You are solely responsible for the content you submit, including any personal information about yourself or others contained in it.

6. AI-Generated Output

The Service relies on artificial intelligence to generate and optimize resume content. You acknowledge and agree that:

AI-generated output may contain errors, inaccuracies, omissions, or content that does not reflect your actual experience or qualifications.
You are solely responsible for reviewing, verifying, and editing all generated output before using it. You must not submit to any employer or third party any resume that contains false, misleading, or inaccurate statements about your background.
We do not guarantee that generated resumes will pass any particular applicant-tracking system, result in interviews, job offers, or any other outcome, or be suitable for any specific purpose.
The same or similar output may be generated for other users, and we make no claim that output is unique to you.

7. Acceptable Use

You agree not to:

Use the Service for any unlawful purpose or in violation of these Terms.
Submit content you do not have the right to submit, or that infringes the rights of others.
Submit another person's personal information without their authorization.
Attempt to gain unauthorized access to the Service, other accounts, or our systems.
Interfere with, disrupt, overload, or attempt to reverse engineer the Service.
Use automated means (such as scraping or bots) to access the Service except as expressly permitted.
Use the Service to generate content that is fraudulent, deceptive, harassing, or otherwise harmful.
Resell, sublicense, or commercially exploit the Service without our written permission.

We may investigate and take appropriate action, including suspension or termination, against anyone who violates this section.

8. Intellectual Property

The Service itself — including its software, design, text, graphics, logos, and the "Rizumai" name and branding — is owned by ZIX Labs LLC or its licensors and is protected by intellectual property laws. These Terms do not grant you any right to use our trademarks or branding without our prior written consent. Nothing in this section affects your ownership of your own User Content under Section 5.

9. Third-Party Services

The Service relies on third-party providers, including artificial intelligence processors, to function. Your use of the Service is also subject to our Privacy Policy, which describes how your data is handled by these providers. We are not responsible for the acts or omissions of third-party providers beyond our own obligations under applicable law, and we do not control and are not responsible for any third-party websites or services that may be linked from the Service.

10. Free and Paid Plans

The Service is offered on a freemium basis. Certain features are available free of charge, and others require a paid subscription or one-time purchase ("Paid Plans"). The features, limits, prices, and billing periods that apply to each plan will be presented to you at the point of purchase and are incorporated into these Terms.

Billing and auto-renewal. Unless stated otherwise at purchase, subscriptions renew automatically at the end of each billing period (for example, monthly or annually) at the then-current price, using your selected payment method, until you cancel. By purchasing a subscription, you authorize us and our payment processor to charge the applicable fees on a recurring basis.

Cancellation. You may cancel a subscription at any time through your account settings or by contacting us at [email protected]. Cancellation takes effect at the end of your current billing period; you will retain access to paid features until then, and you will not be charged for the following period. To avoid being charged for a renewal, cancel before the renewal date.

Refunds. Except where required by law, fees are non-refundable, and cancelling does not entitle you to a refund for the current billing period. Any refund or money-back guarantee we choose to offer will be described at the point of purchase.

Price changes. We may change our prices or introduce new fees on a prospective basis. We will give you advance notice of any change to recurring fees before it takes effect, and the change will apply to your next billing period. If you do not agree to a price change, you may cancel before it takes effect.

Payment processing and taxes. Payments are handled by a third-party payment processor, and we do not store your full payment card details. You are responsible for any taxes associated with your purchase that are not collected by us. If a payment fails or is reversed, we may suspend or downgrade your access to Paid Plan features until the amount due is resolved.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE ABOVE, WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT ANY OUTPUT WILL BE ACCURATE OR RELIABLE, OR THAT USE OF THE SERVICE WILL RESULT IN ANY EMPLOYMENT OR OTHER OUTCOME. YOU USE THE SERVICE AND ANY GENERATED OUTPUT AT YOUR OWN RISK.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ZIX LABS LLC AND ITS OWNERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR EMPLOYMENT OPPORTUNITIES, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law.

13. Indemnification

You agree to indemnify and hold harmless ZIX Labs LLC and its owners, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your User Content, your use of the Service, or your violation of these Terms or of any law or third-party right.

14. Termination

You may stop using the Service and close your account at any time. On account closure, your data is handled as described in our Privacy Policy.

We may suspend or terminate your access to the Service at any time, with or without notice, if you violate these Terms, if we are required to by law, or if we discontinue the Service. Sections that by their nature should survive termination — including ownership, disclaimers, limitation of liability, and indemnification — will continue to apply.

15. Changes to the Service and Terms

We may modify or discontinue the Service, in whole or in part, at any time. We may also update these Terms from time to time. When we make material changes, we will update the "Last Updated" date above and provide notice through the Service or by email before the changes take effect. Your continued use of the Service after the changes take effect constitutes acceptance of the updated Terms.

16. Governing Law and Disputes

These Terms are governed by the laws of the State of Michigan, without regard to its conflict-of-laws rules. You agree that any dispute arising out of or relating to these Terms or the Service will be resolved in the state or federal courts located in the State of Michigan, and you consent to the personal jurisdiction of those courts, except where applicable law gives you the right to bring proceedings in your local courts.

17. Miscellaneous

Entire agreement: These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service and supersede any prior agreements.
Severability: If any provision is found unenforceable, the rest remain in effect.
No waiver: Our failure to enforce any provision is not a waiver of our right to do so later.
Assignment: You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
Force majeure: We are not liable for any failure or delay caused by events beyond our reasonable control.

18. Contact Us

If you have any questions about these Terms, contact us at:

Email: [email protected]
Company: ZIX Labs LLC